Privacy Policy

Effective Date: January 1, 2026

Last Updated: October 16, 2026

At Crystallize Yoga (“we,” “our,” or “us”), we respect your personal privacy and are committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, disclosure, and safeguard your personal data when you visit our website www.crystallizeyoga.com (the “Site”), book services, purchase products, participate in our assessments, or interact with our offerings both online and in person.

Please read this policy carefully. By using our Site or services, you consent to the practices described herein.

1. Information We Collect

We collect information that identifies, relates to, or describes you (“Personal Information”) in the following ways:

A. Information You Voluntarily Provide

  • Contact & Profile Data: Your name, email address, phone number, mailing address, and communication preferences when you sign up for our newsletter, inquire about services, or create an account.

  • Booking & Attendance Details: Appointment times, session history, cohort participation, and notes relevant to private yoga, meditation, energy work, or 1:1 sessions.

  • Payment & Transaction Information: Billing address and payment details processed when purchasing courses, private care, or boutique items. (Note: Full payment card details are handled directly by our secure third-party payment processors and are never stored directly on our servers.)

  • Diagnostic & Assessment Data: Responses and results provided through our online diagnostic tools, quizzes, intake forms, or Spiritual Intelligence (SQ) spectrum assessments.

  • Health & Wellness Intake Information: Voluntary health history, physical limitations, injuries, or personal wellness goals provided prior to participating in movement, yoga, or private healing sessions to ensure your safety and tailored care.

B. Information Collected Automatically

  • Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.

  • Cookies & Analytics: Standard web technologies (such as cookies and pixel tags) used to evaluate site traffic, optimize user experience, and analyze trends. You can control or disable cookies through your browser settings.

2. How We Use Your Information

We use your Personal Information solely for intentional, service-related purposes, including to:

  • Provide, personalize, and deliver our yoga sessions, 1:1 private services, courses, and boutique orders.

  • Process transactions and send related confirmation notices or receipts.

  • Deliver diagnostic assessments, reports, and personalized program recommendations.

  • Ensure physical safety during sessions by reviewing relevant wellness intake disclosures.

  • Send newsletter reflections, updates, and service invitations (you may unsubscribe at any time via the link in any email).

  • Respond to your inquiries, private care requests, or customer support needs.

  • Maintain site security, prevent fraud, and comply with legal obligations.

3. Disclosure & Sharing of Information

We do not sell, rent, or trade your Personal Information to third parties.

We only share your information with trusted third parties under the following limited circumstances:

  • Third-Party Service Providers: External vendors who help us operate our business (e.g., website hosting platforms, scheduling engines like Acuity/Mindbody, email delivery tools, and payment gateways like Stripe or Square). These providers only access data necessary to perform their specific tasks and are bound by confidentiality agreements.

  • Legal & Compliance Requirements: When required by law, court order, or governmental authority, or to protect the safety, rights, or property of our business, clients, or the public.

  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, client information may be transferred as part of standard business assets.

4. Health, Energetic & Confidential Intake Disclosures

We hold all personal stories, health intake notes, and energetic disclosures shared during private 1:1 care, assessments, or sessions in strict confidence. While wellness services, energy work, and yoga sessions are not covered under medical HIPAA regulations, we maintain high standards of privacy and confidentiality regarding your personal journey and intake records.

5. Data Retention & Security

We implement reasonable administrative, technical, and physical security measures to safeguard your Personal Information against unauthorized access, disclosure, alter, or destruction. However, please note that no transmission over the Internet or digital storage system can be guaranteed 100% secure.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or accounting standards.

6. Your Rights & Choices

Depending on your location, you have the following rights regarding your personal data:

  • Access & Correction: Request a copy of the personal information we hold about you, or ask us to correct inaccurate data.

  • Opt-Out of Marketing: Unsubscribe from our newsletter or promotional emails at any time using the "Unsubscribe" link at the bottom of our emails.

  • Data Deletion: Request that we erase your personal data from our active systems, subject to certain legal or operational retention exceptions.

To exercise any of these rights, please contact us directly at Legal@crystallizeyoga.com.

7. Third-Party Links & External Platforms

Our Site may contain links to external websites, social media channels, or third-party platforms. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party site you visit.

8. Children’s Privacy

Our services and Site are directed to adults and are not intended for children under the age of 18. We do not knowingly collect personal information from minors without explicit parental consent.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. The updated date at the top of this page will indicate when changes take effect. Your continued use of our Site or services following any updates signifies acceptance of the revised terms.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Crystallize Yoga

Attn: Privacy Inquiries

Email: Legal@crystallizeyoga.com

Website: www.crystallizeyoga.com